DEVELOPMENT ORGANISATIONS

2024 Head of Communications Job Offer at Doctors Without Borders/Médecins Sans Frontières (MSF) (Salary EUR48,698 )

UN Jobs SpecialistFebruary 17, 2024

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2024 Head of Communications Job Offer at Doctors Without Borders/Médecins Sans Frontières (MSF)

Deadline : 18th February 2024

Duty Station : MSF East Africa in Nairobi, Kenya

Eligibility-Nationality :

Career 2

Brief Background About Doctors Without Borders/Médecins Sans Frontières (MSF)

Doctors Without Borders/Médecins Sans Frontières (MSF) is an international independent medical humanitarian organisation that provides assistance to people affected by conflicts, epidemics, and natural or human-made disasters and excluded from healthcare. We provide this assistance without discrimination, irrespective of race, religion, creed or political affiliation

Brief Information About Doctors Without Borders/Médecins Sans Frontières (MSF)

MSF Eastern Africa is the regional institutional office of MSF. It focuses on representation and networking, recruiting and supporting staff from the region, communications and fundraising, as well as working on other dossiers of importance to MSF such as Diversity, Equity and Inclusion (DEI), mutualization, training, medical operational support and environmental health

The Head of Communications is responsible for leading and overseeing the work of the media, digital, production and public events functions to increase the awareness and understanding of MSF in Kenya and Eastern Africa, as well as support for the humanitarian issues we respond to, bringing the team together to maximize synergies, align efforts and achieve excellence.

As well as supporting home society communications, the post holder is responsible for overseeing the services the department provides as support to MSF´s operational and communications colleagues in the region and developing that support according to the demands of the region.

Duties and Responsibilities

Tasks & Responsibilities

Strategic Responsibilities

Working in close collaboration with the department director to define the home society communications strategy for MSF in Kenya and the wider region as needed, according to the section´s overall strategy.
Ensuring alignment and synergies across the media, digital, productions and events functions to create shared strategies.
Providing strategic direction to the support provided to the social mission by the communications team.

Technical and Operational Responsibilities

Home Society Communications
- Manages the Media Manager, Digital Manager, Multimedia Producer and Engagement Officer (50%) overseeing their work to increase the awareness, engagement, trust and influence of MSF in Kenya and across Eastern Africa as needed.
- Oversees the work of the team on emergencies and campaigns, ensuring alignment, constant innovation and a 360 approach to maximize impact, working in close collaboration with the Head of Fundraising.
- Responsible for overseeing and refining workflow processes and reporting on emergencies and campaigns, and for activating the emergency communications plan.
- Ensures all communications aligns with the visual identity and branding guidelines for MSF Eastern Africa, as defined by the department’s director.
Operational support
- Oversees the support provided to operational communications in the region by the team and closely follows regional humanitarian crises.
- Develops strong links and maintains ongoing dialogue with communications staff in the region, including hosting regular calls, to ensure the support provided is timely, responsive, effective, anticipates additional needs and meets expectations – supporting MSF’s social mission.
- Develops frameworks and MOUs for our collaboration with communications colleagues, such as the Kenya Field Comms Manager, as needed, under the guidance of the department director.
- Links with the Field Communications Training Officer on opportunities and support for training.

Other Responsibilities

Plans, directs, supervises, and coordinates work activities of the communications team.
Mentors and provides coaching to staff in the communications team.
Regularly deputizes for the Director of Communications and Fundraising when needed.
Oversees the budget allocated to the media, digital, events and production specialisms.
Completes quarterly reports and refines team activity as needed.
Provides regular feedback to the MSF network on communications initiatives and potential strategies.
Works in close collaboration with the Head of Fundraising, and with the network of communications staff covering Eastern Africa.

Required Qualifications, Skills and Experience

Education

A bachelor’s degree in a relevant field from a recognised institution – a relevant masters is an advantage.
Solid understanding of developments within the communications field, with experience in the regional communications and media context an advantage.
Good knowledge of world affairs, with knowledge of the Eastern African region an advantage.

Experience

At least five (5) years of experience in communications management, with strong knowledge of media and digital communications tools.
Proven experience developing communications strategies and leading a team to implement them.
Project management experience.
Experience managing budgets.

Competencies

Technical Competencies
- Excellent writing and editing skills in English, Swahili and advantage.
- Proven leadership skills and management skills including the ability to empower, inspire and develop staff.
- Ability to communicate and problem-solve effectively across diverse cultures with sensitivity.
- Strong technical skills and knowledge of IT management.
Behavioral/General Competencies
- Proven leadership skills.
- Strong interpersonal skills and ability to negotiate.
- Strong organisational skills with experience managing multiple and conflicting priorities.
- Commitment to MSF’s principles.

Benefits

An open-ended, full-time employment contract through MSF East Africa in Nairobi, Kenya.
An annual salary of EUR48,698 at HQ Level 11 based on a full-time appointment.

Global benefit package; includes school fee benefit/support for dependents and other allowances ranging between EUR 620 to 1,159/month based on individual & administrative status.

Other benefits include; 25 days of annual leave, employer pension contribution, medical insurance cover (staff and family), relocation support for non-Kenyan residents etc based on MSF EA terms/conditions.

Application process